Last Updated: 1 January 2026
1. Introduction
This Cookie Policy explains how XEROTECH LTD (“we”, “us”, “our”), trading as CallGPT, uses cookies and similar technologies on callgpt.co.uk and web.callgpt.co.uk (the “Website”).
This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners.
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are necessary for the Website to function. They cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
session_token | Maintains your login session | Session | CallGPT |
auth_state | Authentication state | 7 days | CallGPT |
csrf_token | Security – prevents cross-site request forgery | Session | CallGPT |
cookie_consent | Remembers your cookie preferences | 12 months | CallGPT |
Legal Basis: These cookies are exempt from consent requirements under PECR as they are strictly necessary for the service you have requested.
3.2 Analytics Cookies (Optional)
These cookies help us understand how visitors use the Website. They are only set with your consent.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga | Distinguishes users | 2 years | Google Analytics |
_ga_* | Maintains session state | 2 years | Google Analytics |
Measurement ID: G-LJC4ZVS2L4
What we collect:
- Pages visited
- Time spent on pages
- Referral source
- Device and browser type
- Approximate location (country/city level)
What we don’t collect:
- Personal information
- Precise location
- Information linked to your account
Legal Basis: Consent (Article 6(1)(a) UK GDPR and Regulation 6 PECR)
3.3 Third-Party Cookies
When you make a payment, Stripe may set cookies for fraud prevention and payment processing.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
__stripe_mid | Fraud prevention | 1 year | Stripe |
__stripe_sid | Payment session | Session | Stripe |
Legal Basis: These cookies are strictly necessary for payment processing that you have requested.
4. Managing Your Cookie Preferences
4.1 On Our Website
When you first visit our Website, you will see a cookie banner allowing you to:
- Accept All Cookies: Enable all cookies including analytics
- Essential Only: Only allow strictly necessary cookies
- Manage Preferences: Choose which cookie categories to allow
You can change your preferences at any time by clicking “Cookie Settings” in the website footer.
4.2 Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Note: Blocking essential cookies may prevent the Website from functioning properly.
4.3 Opt-Out Links
Google Analytics: You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
5. Do Not Track
Some browsers have a “Do Not Track” feature. We currently do not respond to Do Not Track signals, but we respect your cookie consent preferences set on our Website.
6. Updates to This Policy
We may update this Cookie Policy from time to time. The “Last Updated” date at the top indicates when it was last revised. Significant changes will be communicated via our Website.
7. Contact Us
For questions about our use of cookies:
Email: privacy@xerotech.io Address: XEROTECH LTD, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
8. More Information
For more information about cookies and how to manage them, visit:
XEROTECH LTD | Company No: 14474495 | ICO Registration: ZC065188